题目内容：

Sometimes, even the best friends have fights. They disagree with each other and begin to argue. Sometimes, they even stop talking to each other for a long time.

What can we do for them? Find another good friend who knows both of them very well and ask him or her to do something for them. Here are some useful ways：

☆Tell your feelings clearly but don’t criticize(批评) either of them. Begin with “I feel…instead of” You always…

☆Ask questions to make sure that you understand them.

☆Repeat their ideas so that you can understand them.

☆Never put anyone down. Saying things like “You are stupid(愚蠢的).” may make communication difficult.

☆Try to find a good solution that makes the two friends happy. Never tell who is right and who is wrong. Instead. help them to find their own “win-win” solution. A “win—win” solution makes each of them to feel good. In this way, they will be good friends again.

1.When two friends have problems, they may         .

A、have fights

B、disagree with each other and argue

C、A and B

2.Which of the following is the best words to say to the friends who had a fight?

A、I feel…

B、You always…

C、You are impolite.

3.What should the person do while talking with the two friends?

A、Stop their sentences in time.

B、Repeat his/ her own ideas to make them understand.

C、Listen to them carefully and ask some questions.

4.What does the underlined phrase “put anyone down” mean in Chinese?

A、羞辱任何人

B、把人放下

C、提醒任何人

5.How do you understand a “win-win” solution?

A、It is a way that helps make new friends.

B、It is a way that makes both of them pleased.

C、It is a way that tells who is right and who is wrong.