题目内容：

Five Ways to Improve Communication Skills

Communication is one of the most important skills we can ever learn. It affects everything that we do —whether we’re communicating at work to meet deadlines and achieve results, or communicating with friends, family and partners to build strong relationships. Thus communication is very important. Here are five ways to improve your communication skills.

1.

This reflects a real lack of respect. By interrupting someone, what you’re basically saying is “I don’t care what you’re saying—what I have to say is more important”.

Don’t finish other people’s sentences.

2. Wrong. Research has shown by doing this you are dis-empowering (剥夺权利) the other person because you are taking control of the conversation, so bite your tongue!

Paraphrase.

If you want to show that you have really understood someone, then paraphrasing (解释) is a great tool.3. Here’s an example: “So Barney, what I’m hearing is that results are the number one objective for you right now and we need to find some fast solutions for you?”

4.

Focus on active listening instead of passive listening. The difference is that active listening means you engage with and respond to the other person based on what he/she has said, while passive listening is simply the act of listening with no response.

Maintain eye contact.

By looking at the other person in the eyes, you are proving that you’re interested in what he/she is saving.5.

A. All you do is repeat back to someone what he/she has just said, before you comment yourself.

B. You don’t see them interrupting others or leaving off mid conversation.

C. Listen actively.

D. This also keeps you focused (集中) and less distracted (分散).

E. Talk actively.

F. I used to do this a lot thinking I was helpfully finishing people’s sentences for them.

G. Never interrupt people.