题目内容：

Courtesy in English

Courtesy (礼貌) is an art form that shows our moral character. China's history is one of a civilization (文明) with a highly developed sense of etiquette (礼仪) ; therefore, we should speak English as politely as possible when we go abroad.

Ordering meals

1. Beginning your request with “May I...?” “Could I...?” is considered polite. For example, “May I have a latte?” It is also politer to say, “I’ll have...” or “I’d like...” instead of “I want...” because it will be considered as less direct.

Asking for help

If we need to ask someone for help, we should say, “Excuse me, or Do you mind if I ask you something?”2. Instead, for example, we should say, “Could you tell me where the rest rooms are?”

3.

Local people in other countries sometimes speak really fast, so it can be hard for us to catch all the words. In such a situation, we can say, “Pardon me?” to ask them to repeat what they said. In my opinion, saying “Can you please repeat that? I didn't follow.” is the politest way.

Refusing an invitation

4.If we really can't make it, we can first say, “I’d like to ...” and then say, “but I have to work late”, for example. Or “I’m afraid I can't...”, or even, “That sounds great, but ...”

Expressing disagreement

We can use sentences like “I see what you're saying, but I think...”,or “You could be right, but don't forget that...” or even, “Yes, that's true, but I'm not sure that...”5.

A. Can't catch what's been said?

B. We should not ask our questions directly.

C. Being polite when you order something is very important.

D. Do you know some basic rules of answering the telephone?

E. It is also important to know how to refuse someone’s invitation.

F. “Please” and “thank you” go a long way when we speak to each other.

G. These are great ways to express disagreement politely by being less direct.