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I work as the reception manager at my hotel. A ______came in a few weeks ago with a note saying that...
题目内容:
I work as the reception manager at my hotel. A ______came in a few weeks ago with a note saying that the guest would be travelling with her________ father. His daughter wanted to make his trip to Ireland as ______as possible.
Upon seeing this note, I ______I would be the one to check them in as I was scheduled for their arrival time. I ______to learn some very basic sign language. I ______ the guest in my usual fashion, asking for the surname on the booking. Once I heard the name I ______ immediately who was standing in front of me.
I had been learning for two weeks how to say "welcome to Ireland. My sign language is ______, but please if you need anything during your stay just let me know and we will help you".
I ______ at the father and daughter and greeted him in the sign language I had learned for him. His daughter broke down ______ and called me sweet when she learned about the truth. But the father just smiled and was so ______. Honestly, seeing his ______ was enough for me. It was so worth the last few weeks of learning basic sign language.
On check-out, I ______ wasn't working, but they had ______ a gift for me---a small box with some chocolates and a book on sign language. Inside was a ______ saying "Thank you very much for what you did on check-in. You have no idea how much this ______ to my father and me. We can't ______ you enough. You've made his trip home to his family after 50 years very ______ with one simple gesture".
They wrote a letter to the general manager, ______ to give me a raise, which I really ______. I cried for 5 minutes when I came into work today to find this gift in my locker.
1.A.stranger B.woman C.booking D.call
2.A.deaf B.retired C.lonely D.blind
3.A.exciting B.cheap C.smooth D.long
4.A.worried B.knew C.thought D.hoped
5.A.pretended B.preferred C.had D.decided
6.A.greeted B.eyed C.helped D.attended
7.A.recognized B.realized C.wondered D.remembered
8.A.excellent B.helpful C.terrible D.useless
9.A.smiled B.stared C.pointed D.shouted
10.A.laughing B.singing C.complaining D.crying
11.A.entertained B.embarrassed C.happy D.encouraged
12.A.presence B.disability C.appearance D.reaction
13.A.fortunately B.sadly C.hopefully D.recently
14.A.left B.made C.posted D.ordered
15.A.book B.poster C.proverb D.note
16.A.showed B.meant C.happened D.explained
17.A.help B.pay C.give D.thank
18.A.useful B.special C.meaningless D.important
19.A.asking B.offering C.promising D.demanding
20.A.needed B.cared C.appreciated D.deserved
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