题目内容：

    Listening looks easy, yet hard to master. Don’t worry. Here we’ve collected four books to help you to be a good listener.

The Good Listener by James E. Sullivan

The book points out how our poor listening hurts others and how much we can heal（使……好受些）a person just by listening and understanding his/her feelings. It also gives suggestions on how we can improve our listening and how we can share so others will understand us better.

Just Listen by Mark Goulston

This book is about listening and giving responses. Just Listen is a good how-to guide to becoming a better face-to-face communicator. It reveals（揭露）how to make a powerful first impression, how to respond positively and more. If you deal with difficult people around you, this is a must-read for you to not only understand them but also make them feel understood.

Power Listening by Bernard T. Ferrari

Poor listening can lead to poor business decisions. The book focuses on corporate（团体的）listening. It’s great for anyone who leads groups through decision and design. The author offers a step-by-step guide to turn readers into active listeners.

The Lost Art of Listening by Michael P. Nichols

What is it that keeps so many of us from really listening? Nichols answers the question. The book is filled with real-world examples that show easy-to-learn techniques for becoming a better listener. The techniques enable us to break through misunderstandings and conflicts in our relationships.

1.Who gives helpful guides on listening and responding?

A.Mark Goulston B.James E. Sullivan

C.Bernard T. Ferrari D.Michael P. Nichols

2.Which book is useful to a general manager of a company?

A.Just Listen B.Power Listening

C.The Good Listener D.The lost Art of Listening

3.What do we know about the four books?

A.They are based on the author’s experience.

B.They are written in the same style.

C.They provide real-life stories.

D.They share the same theme.