题目内容：

    It was unusually quiet in the emergency room on December 25. I didn’t think there would be any________, sighing about having to work on Christmas. Just then five bodies________at my desk, a pale woman and four children.

“Are you all________?” I asked. “Yes,” she said weakly and lowered her head.

But when it came to________of their problems, things got a little strange. Two of the children had headaches, but they didn’t show any________of headaches at all. Two children had earaches,  but only one could tell me which ear was affected. The mother________of a cough but seemed to work to produce it.

Something was wrong. Our hospital policy,________, was not to turn away any patient. I explained it might be a little while before a doctor saw her. She responded immediately, even a bit________“Take your time,” and then added, “It’s warm in here.”

Then, I checked their registration form out of curiosity. No address—they were________.The waiting room was warm. I went back to the nurses’ station and mentioned we had a homeless________in the waiting room. The nurses, complaining of________on Christmas, turned to sympathy for a family just trying to get________on Christmas. The team went into action, much as we do when there’s a________emergency. But this was a Christmas emergency.

We were all________a free meal on Christmas Day, so we took back that meal and prepared a big dinner for our________.We needed presents. We________from different departments candies, fruits and other things________that could be presents. As seriously as we met the________needs of the patients, our team worked to meet the needs of a family who just wanted to be warm on Christmas.

____, as the family walked to the door to leave, the mother came______back, gave me a hug and whispered, “Thanks for being our angels today.”

1.A.customers B.workers C.patients D.doctors

2.A.took in B.showed up C.came out D.looked on

3.A.tired B.hungry C.warm D.sick

4.A.comments B.descriptions C.instructions D.results

5.A.systems B.symbols C.signs D.secrets

6.A.explained B.expressed C.compared D.complained

7.A.therefore B.otherwise C.moreover D.however

8.A.shyly B.calmly C.happily D.politely

9.A.homeless B.greedy C.clever D.lonely

10.A.Christmas B.holiday C.woman D.family

11.A.working B.interrupting C.managing D.operating

12.A.present B.relief C.warm D.approval

13.A.beneficial B.friendly C.different D.medical

14.A.rewarded B.allowed C.offered D.ordered

15.A.guests B.relations C.brothers D.neighbors

16.A.borrowed B.received C.bought D.collected

17.A.available B.useful C.convenient D.expensive

18.A.healthy B.tragic C.physical D.mental

19.A.Soon B.Next C.Later D.Gradually

20.A.to run B.run C.and ran D.running