题目内容：

 

Giving bad news is a difficult ball game. To help you get through an already difficult situation, try these tips when you have to tell someone bad news.

Think about your audience. People respond differently to bad news. Think about who you're talking to and how best to pass on unpleasant information to that person.

Consider the news. Are you the best person to give this news? If not, then you should consider letting others do it. Remember, however, that if you' re talking to someone about your relationship, there is no other choice. It is something you yourself have to face.

Look for an appropriate moment to break the news. You don't tell the bride her grandfather died right before she walks down the passage. Wait until the time is right and you are at a private place where you won't be interrupted.

Find a chair. No one should be standing when receiving bad news.

Go straightforward. Give bad news the same way you take off a bandage: QUICKLY. Say that you have bad news and then tell it. Don't leave the receiver twisting in the wind.

Let it sink in. Many people mentally shut down when hearing bad news. There's no reason to keep talking if someone can' t hear you any more.

Be ready for anything. Your audience may do nothing or may instead scream and throw things when you give unwelcome news. You just never know. If things get out of hand.you may need to temporarily excuse yourself or seek the help of friends or relatives.

Offer your help. Let people know you are there for them. If you're breaking up with someone, however, you should consider skipping this step, because the last thing she'll want is your help.

1.The proper way to express your dissatisfaction with your best friend is to        .

A. think about his reaction and avoid letting him know it

B. consider you are the best person to tell the truth

C. try to find someone else to pass on your dissatisfaction

D. go to your friend and let him know your dissatisfaction

2.What is the best way for you to break the bad news to a bride?

A. To Let her stand up                        B. To wait for a right time

C. To release it quickly                          D. To shut down her mind

3.If your friend loses control of himself after hearing the bad news,you' d better

A. stay there and do nothing                 B. scream and throw things

C. quit and ask others for help                   D. stay in and keep talking

4.What does the underlined sentence really mean?

A. She hates accepting any of your help           B. She will need your help later on

C. You should have helped her earlier             D. She will refuse any offered help